Privacy Policy

1. Introduction

LuminaCore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and digital advertising services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our services
• Contact us for support or inquiries
• Subscribe to our communications
• Participate in surveys or feedback requests

This information may include your name, email address, phone number, company name, and business requirements.

2.2 Lead Data

In the course of providing lead generation services, we collect and process information about potential leads, including contact information, demographic data, and behavioral patterns from various advertising channels.

2.3 Usage Data

We automatically collect certain information when you access our platform, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our platform
• Referring website addresses
• Campaign performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our lead generation services
• Process and deliver qualified leads to clients
• Manage advertising campaigns across various channels
• Communicate with you about our services
• Improve our platform and service offerings
• Comply with legal obligations
• Protect against fraudulent or illegal activities

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our platform, conducting business, or serving our clients, provided they agree to keep this information confidential.

4.2 Advertising Partners

We work with various advertising platforms (social media networks, search engines) to deliver lead generation services. Information may be shared with these platforms as necessary to execute advertising campaigns.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead data is typically retained for the duration of our service relationship and for a reasonable period thereafter for business and legal purposes.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, update, or correct your personal information. You may contact us to request access to or correction of your data.

7.2 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

7.3 Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

7.4 Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform and to collect usage data. You can control cookie settings through your browser preferences, though this may affect the functionality of our services.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: